Shipping Policy

At Casuals, we aim to deliver your order quickly, safely, and reliably. Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. Shipping Time Local Shipping (Within Egypt): 2–5 business days International Shipping: 7–14 business days (depending on destination) Please note that delivery times may vary during peak seasons or due to unforeseen delays. Shipping Fees Shipping costs are calculated at checkout based on your location. We may offer free shipping promotions from time to time. Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery. Shipping Delays Casuals is not responsible for delays caused by shipping carriers, customs, or external factors beyond our control. Incorrect Address Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. Lost or Damaged Packages If your order is lost or arrives damaged, please contact us within 48 hours of delivery at: +201156691455 or (info@wethecasuals.com) We will do our best to resolve the issue as quickly as possible.